Posts by Warren Lieberman

We continue in our series of blogs on the power of data. We looked in the past at the revenue per square foot of recent customer move-ins and customer move-outs. Analyzing the relationship between these metrics can provide useful insights into current market conditions and may even provide an early sign of changes in the…

In a previous blog, we talked about understanding new customer move-ins. But what about customer move out data? This “flip side” key performance index (KPI) is equally important to understand because it is about losing customers. Analyzing similar data as in our prior move-in focused blog, we consider a self-storage operator who has experienced relatively…

In a past blog, Key Performance Indicators (KPIs), we highlighted an example where a self-storage operator experienced relatively stable occupancy for the past 18 months. We highlighted several core KPI’s of especially strong interest based on revenue per square foot. Revenue per square foot (when based on total square feet of a facility) is often…